Inbound Sales Executive

2018-10-04 11:34:282018-10-21Contact Careers
Job Type Permanent Full Time
Location Bury
Area Bury, Manchester Bury
Sector Agents - Inbound Sales
Salary £16,906 per annum + Bonus (£19,600 OTE)
Advertiser remoteapi
Telephone 0114 281 4190
Job Ref BISE
Job Views 16
Description
Inbound Sales Executive
  • Hours - Full time, permanent
  • Salary - £16,906 per annum, £19,600 OTE
  • Location - Bury, BL9
  •  
You will be dealing with INBOUND CALLS, for a leading mobile network. The role involves helping customers with general queries regarding upgrades and tariffs, and informing them of the deals, packages and offers on handsets/contracts. You'll be speaking to new and existing customers regarding upgrades, retentions and sales.

Every customer is different and so you’ll need to use your conversational skills to find out what’s important to them. Whether it’s having the latest handset on the market, having loads of data for streaming TV series, or value for money, you’ll use your training and rapport building skills to find exactly the right contract for your customer. The aim? To get the best possible package for your customer, so that they stay with you for their upgrade instead of going to a competitor!

What you’ll be doing
  • Explaining features and benefits clearly and helping customers compare tariffs and phone features.
  • Finding out what’s important to the customer and then suggesting the best options for them
  • Explaining why they should be with your network instead of the competitors
  •  
Skills and Experience Required
You will need to be enthusiastic self- motivated individual who pays attention to detail and you will have to deliver high quality customer service at all times.

Relevant experience - previous customer service or sales experience in retail or call centre.

If you feel this is the role for you please get in touch today on 0114 281 4190.
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