Inbound Customer Service Advisors

2018-10-04 11:38:512018-10-21Contact Careers
Job Type Permanent Full Time
Location Runcorn
Area Preston Brook, Liverpool Runcorn
Sector Agents - Customer Services
Salary £8.40 per hour rising to £8.75 after 3 months’ probation
Advertiser remoteapi
Telephone 0114 281 4190
Job Views 20
Inbound Customer Service Advisors
Working on behalf of a leading UK transport company, you will be providing excellent customer service to customers who have issues relating to the website. You will be the first point of contact providing support for website issues to help customers get back on track and get past the technical issues.
Your duties will be to provide seat reservations; help with general advice (including journey costs, queries on purchasing travel cards, information on specific stations including their facilities).
You will be using a variety of platforms such as web chat, phone and emails to combat issues and deal with complaints in regards to travel enquiries.

  • Hours: Full time, 5 days over 7 working: between 8am-8pm or between 6am - 11pm on rotation
  • Pay: £8.40 per hour rising to £8.75 after 3 months’ probation
  • Basis: Permanent
  • Location: Preston Brook, Runcorn
What we're looking for
This role is ideal for anyone who has experience in call centre work, customer service, or anyone who has worked in a help desk role dealing with customers over web chat / phone dealing with technical support. We are also open to speaking with candidates from other backgrounds such as retail and hospitality, as full training and support will be provided.

Benefits: Great facilitates on site: chill out pods, & free onsite parking.

Incentives: Prize giveaways from chocolates to IPads, wine, beats headphones, vouchers for Amazon, Love2Shop to name a few!

Application process
If you would like to be considered please get in touch on 0114 281 4190 or apply with your CV.
Apply Later
Sign in
Register with
Similar Jobs
  • Part Time Customer Service Advisors
    South Yorkshire, Sheffield
    Customer Services
    £7.83 Per Hour, weekly pay

    Part Time Customer Service Advisors £7.83 per hour, weekly pay Location: Sheffield S9 Hours: Part Time - between 12 and 24 hours per week   Various shifts available to cover days, evenings, weekends. Great for students/parents or anyone looking for part-time...
  • Customer Claims Advisor
    South Yorkshire, Sheffield
    Outbound Sales
    £(NMW) + bonuses plus attractive bonus scheme

    Salary: £(NMW) + bonuses plus attractive bonus scheme Hours: Mon - Thurs 10 - 7 and 9 - 5 on a Friday. Location: Sheffield City Centre Type: Full time, Permanent   Benefits -          Bonus opportunities Current advisors find they make on...
  • Customer Service Advisor - Banking
    West Yorkshire, Leeds
    Customer Services
    £9.36 per hour

    Customer Service Advisor - Banking Starting Salary: £9.36ph Location: Leeds City Centre Hours: Working an average of 35hrs/37hrs per week. Shifts: Various available to suit you. Opening hours are Monday to Sunday 07:00 - 23:00   About the role Contact Careers are delig...
Email Me Jobs Like This
Subscribed to similar jobs notifications


Northchurch Business Centre, 84 Queen St, Sheffield, S1 2DW


tel: 0114 281 4190 How to Find us

We use cookies to provide you with the best possible browsing experience on our website. You can find out more below.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
ResolutionUsed to ensure the correct version of the site is displayed to your device.
SessionUsed to track your user session on our website.

More Details