Customer Service Representatives

Job Type Permanent Full Time
Location Wath upon Dearne
Area Dearne Valley, South Yorkshire
Sector Agents - Inbound Sales
Salary £15,964 plus bonuses
Start Date
Advertiser remoteapi
Job Ref DVIBSales
Job Views 21
Description

Inbound Customer Service Representatives – Mobile contracts

Salary: £15,974 with up to £300 extra a month in love to shop vouchers

Talking to existing customers that are looking to disconnect or upgrade the services on their account, you’ll help us offer guidance on the best mobile phone offers available to meet the customer’s individual needs. You will deal with calls that relate to upgrading Pay Monthly contracts. By listening to customers and exploring their reasons for wanting to disconnect or upgrade, you will be able to use your knowledge of products and services to understand which offers will work for them. Working to balance the needs of all parties, you’ll team business sense with a great customer experience and the solution will be beneficial for the business and the customer.

40 hours a week

Shifts: 12pm to 9pm Mon to Fri with Tuesday and Saturday off and 11.30am-5.30pm on Sundays

Training

3 weeks working Monday – Friday 9am – 5pm

Benefits

  • A competitive salary
  • 22 days holiday (plus 8 public holidays)
  • A pension scheme
  • A wide range of discounts on many products and services
  • Childcare vouchers
  • A cycle2work scheme
  • Interest free season ticket loans
  • Onsite Restaurant
  • NEXT discount store
  • Shift swap scheme
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