At Contact Careers, our specialised contact centre consultants are trained to match the best talent with the right roles. Our Director Carol Robinson started her career in recruitment in 1974, and has worked for the biggest names in the business such as the Burns-Anderson Group and Premiere Employment. Carol launched her own business in 2001, and has since managed a variety of large public sector and blue chip contracts, embracing modern technology whilst maintaining the traditional recruitment values which remain so important within the business today. Throughout her time in recruitment Carol has built a reputation for supplying quality staff through thoroughly understanding her clients’ needs, and this is a quality she has instilled in all the members of the team from day one.
Our team come from a range of backgrounds with many of us having worked in call centres prior to coming to recruitment! With first-hand knowledge of the contact centre world we are able to assess and advise on the best route for every candidate. Whether it’s telesales, collections, customer service, or business development – we can provide advice and suggestions based on our own experience. As a client, this means you can rest assured that we will only submit candidates to you for consideration if we have spent time assessing their suitability, skills, future aspirations and fit for your organisation. As a candidate, you know that we’re committed to finding you the right position for you – a role you will enjoy, succeed in and with a company that is right for you.